You Asked, We Answered (FAQs)

We offer a range of sizes to help every padel player find their perfect fit. You’ll find a size chart with detailed measurements on each product’s page—just scroll down to the details section!

Only the good stuff! Our padel wear is crafted from high-quality fabrics made in Portugal 🇵🇹. They’re breathable, sweat-wicking, and ultra-flexible, designed to keep up with your fastest footwork. Basically, it’s like wearing a winning mindset.

Treat it like your padel racket—with care! 🤲🏼

• Turn garments inside out before washing
• Wash it with similar colours (highly recommended)
• Wash in cold water (max temperature advised is 30º)
• Use mild detergent (your clothes hate harsh chemicals as much as you do)
• Skip the fabric softener (it messes with performance fabrics!)
• Let it air dry—because dryers are the arch-nemesis of sportswear
• No dry cleaning - ever
• Iron (if needed) at low temperatures

We accept credit and debit cards, PayPal, Apple Pay, Google Pay, and ATM payments. MBWay coming soon!

We process orders fast, which means cancellations or changes aren't always possible. If you need to make an adjustment, email us at general@velley.store as soon as you can — we'll do our best to help!

We currently ship within Portugal (mainland and islands).
Spain coming very soon! 🌍 Outside these regions? Stay tuned—we’re expanding! 🚀

• Portugal (Mainland): 3-4 business days
• Portugal (Islands): 10-11 business days

Shipping fees vary by location, but we offer free shipping on orders over 100€ 🎉

• Portugal (Mainland) shipping: 5,50€
• Portugal (Islands) shipping: 14,00€

Once we ship your order, you’ll get a tracking link in your email and via whatsapp—so you can obsessively refresh the page while you wait. (We do it too. No judgment 🫣)

We get it—sometimes things don’t fit. You can return or exchange items within 14 days from the day you receive your package, as long as they're in perfect conditions, unworn, unwashed, and in their original packaging.

Just send us an email at general@velley.store, and we’ll guide you through the process! (No long, boring forms—we promise.) Just include your order number, the item(s) you want to return, and the reason.

Return shipping is on you—unless we messed up (wrong item, defective product, etc.). If that happens, we’ll fix it, no worries!

Oh no! That’s on us, and we’ll make it right. Just email us at general@velley.storewith a photo, and we’ll fix it faster than you can say "vamos!"

We’re all about making high-quality, long-lasting padel wear, and we proudly use locally sourced fabrics from Portugal to ensure top-notch quality while supporting sustainable production. We also make sure all our suppliers uphold safe and fair working conditions. In addition, we’re working everyday to make our environmental impact smaller.

Designed and produced in Portugal with trusted, ethical manufacturers, and made with high-performance Portuguese fabrics—because we believe in great quality, fair working conditions, and supporting local craftsmanship.

Send us an email (general@velley.store), DM us on social media (@velley.padel), or use our contact form. We’ll get back to you as soon as possible.

We're online-only for now—but who knows? A Velley pop-up could be coming to a court near you during upcoming tournaments! Keep an eye on our socials for updates—we’ll announce where we’ll be showing up. 👀🎾

Are you a padel lover who looks great in our gear? Let’s talk! We’re always open to brand ambassadors, sponsorships, and cool partnerships. Hit us up at general@velley.store.